FAQs

FAQs

Q. Is ordering online secure?
A. Yes, ordering online from Beautineer is secure. We prioritize the protection of your personal information and ensure that all data provided during the ordering process is safeguarded. Our staff is trained on security and privacy practices. For any concerns regarding online security, feel free to contact us at Beautineer.5155@gmail.com.

Q. How do I place my order?
A.

1. Browse our products and select the item you wish to purchase.
2. Click on the “Add To Cart” button.
3. You can continue shopping and add more items to your cart if desired.
4. Once ready, click on the “Cart” icon in the menu.
5. Review your cart and click “Proceed to Checkout.”
6. Enter your billing details and review your order information.
7. Click on “Place Order” to complete the purchase.
8. You will receive a confirmation email with your order details. Orders can be placed with Cash on Delivery (COD).

Q. How do I cancel an order?
A. To cancel an order, log in to your account. If you are a guest, you can call our helpline during office hours to request a cancellation. Orders can also be canceled during the final confirmation call.

Q. What is your returns policy?
A. Please refer to our “Return Policy” section for detailed information on returns.

Q. What is your refund policy?
A. For details on refunds, please check our “Refund Policy” section.

Q. What is your shipping cost?
A. A: Our shipping cost is [180-280] for all orders within Pakistan. Delivery charges may vary based on order size and location.

Q. Which service do you use for shipping?
A. We use M&P, TCS, and Leopards Courier Services for shipping.

Q. How long does delivery take?
A. Delivery typically takes 2-3 working days after the confirmation call.

Q. How do I order an out-of-stock product?
A. To pre-order out-of-stock products, please contact us via phone or email.